Return and Refund Policy

1. **Return Eligibility**: "Items may be eligible for return within 7 days of purchase."

2. **Conditions of Return**: "Items must be unused, in their original packaging, and in resalable condition."

3. **Return Process**: "To initiate a return, please contact our customer support and provide your order number."

4. **Refund or Exchange**: "You can choose to receive a refund or exchange the item for another product."

5. **Return Shipping**: "Customers are responsible for return shipping costs, unless the return is due to our error."

6. **Restocking Fee**: "A restocking fee of 15% may apply to returned items."

7. **Damaged or Defective Items**: "If your item arrives damaged or defective, please contact us within 7 days to arrange for a replacement or refund."

8. **Timeline for Refunds**: "Refunds will be processed within 5-7 business days after receiving the returned item."

9. **Exclusions**: "Some items, such as personalized or clearance items, may not be eligible for return."

10. **Customer Support Contact Information**: "For return inquiries, please contact our customer support at  oldmesillamercantile@gmail.com